Privacy Policy

This Privacy Policy explains how https://www.punx.co.uk (the “Site”) collects, uses, and shares personal data, and the rights you have under UK GDPR and the EU GDPR.

Controller: PUNX UK. Registered address: PUNX UK, Piccadilly Business Centre, Unit C Aldow Enterprise Park, Manchester, M12 6AE, UK. Contact: [email protected].

Last updated: 25/02/2026.

When you visit the Site, we automatically collect information about your device and usage (“Device Data”), including IP address, browser type, time zone, pages viewed, referral source, and interactions.

We collect Device Data using:

• Cookies and similar technologies. Learn how to control cookies at http://www.allaboutcookies.org.
• Log files that record visits and technical data.
• Pixels and tags that help measure usage and marketing performance.

When you purchase or attempt to purchase, we collect “Order Data” such as name, billing and shipping address, email, phone number, and payment information (processed by our payment providers).

When you contact us, we collect the content of your communications and contact details.

We process personal data under the following legal bases:

• Contract: to process orders, deliver products, and provide customer support.
• Legal obligation: to maintain accounting and tax records.
• Legitimate interests: to prevent fraud, secure the Site, and improve our services.
• Consent: for marketing communications and non-essential cookies, where required.

We use Order Data to fulfill purchases (payments, shipping, confirmations, and returns).

We use Device Data to secure the Site, detect fraud, diagnose issues, and improve performance and user experience.

We use contact details to respond to enquiries and provide service updates.

We use marketing data to send communications only where permitted or consented to.

We share personal data with service providers who help us operate the Site and fulfill orders (payment processors, shipping carriers, analytics, and hosting). These providers act as processors and are bound by contractual obligations to protect your data.

We use Google Analytics. Learn how Google uses data here and opt out here.

We may use cookies and similar technologies to personalize content and measure marketing performance. Where required by law, we ask for your consent before placing non-essential cookies.

You can opt out of interest-based advertising:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Your data may be transferred outside the UK/EEA. Where this occurs, we use appropriate safeguards such as adequacy decisions or standard contractual clauses.

You have the right to access, correct, delete, or restrict your personal data, and to object to processing or request data portability. Where processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at [email protected].

If you are in the UK, you can complain to the Information Commissioner's Office (ICO). If you are in the EU, you can complain to your local supervisory authority.

We keep personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. Typical retention: order records for up to [X] years; customer support records for up to [Y] months.

The Site is not intended for children under 16. We do not knowingly collect personal data from children.

We may update this policy from time to time. The latest version will be posted on this page with the updated date.

For questions or requests, contact [email protected] or write to: PUNX UK, Piccadilly Business Centre, Unit C Aldow Enterprise Park, Manchester, M12 6AE, UK.